![]() Everything set up as per your instructions and scan completed. ![]() Then, locate the Scan run report export out a copy & then attach in with your reply. When the scan phase is done, be real sure you Review and have all detected lines items check-marked on each line on the left. ![]() Next, click the small x on the Settings line to go to the main Malwarebytes Window. We want all P U P & P U M to be marked for removal. You can make the change by clicking on the down-arrow selection list-control. We need the next 2 lines ( for P U P & for P U M) to be set to "Always ( Recommended) ". Then scroll down to the section Potentially Unwanted items. Be sure it is clicked On ( to the far right side) Look for the section "Automatic Quarantine". Start Malwarebytes from the Windows Start menu.Ĭlick Settings ( gear icon) at the top right of Malwarebytes window. One of the major goals here is to have it remove all that it detects. I would like you to do a new scan with Malwarebytes for Windows. Please only just attach all report files, etc that I ask for as we go along. If you will be away for more than 3 consecutive days, do try to let me know ahead of time, as much as possible. Please do not do any changes on your own without first checking with me. Please follow my directions as we go along. Let me know what first name you prefer to go by. I will be helping and guiding you, going forward on this case.
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